Voice AI Assistant Settings - Scheduling Studio

Voice AI Assistant

Configure your phone concierge's knowledge base

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AI Knowledge Base

This information is used by Melody, your voice assistant, to answer questions during phone calls. Providing clear, concise details here prevents the AI from saying "I don't know" or redirecting callers.

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Voice Persona

Assistant Name

The name your assistant will use to introduce itself.

Assigned Voice Number

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This is the number callers dial to reach your AI assistant.

Industry & Specialized Skill

Select the industry that best matches your business to optimize the AI's behavior.

Voice Selection

female

Aoede

Warm & Professional

A breezy, natural, and thoughtful female voice. Best for professional narration and coaching.

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male

Charon

Deep & Informative

A calm, informative, and professional male voice. Great for business consultations.

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male

Fenrir

Bold & Energetic

A dynamic and approachable male voice. Perfect for marketing and high-energy brands.

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female

Kore

Confident & Firm

Highly regarded for business and scenarios requiring clear articulation.

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male

Puck

Upbeat & Friendly

An energetic and conversational male voice. Great for friendly, interactive apps.

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female

Zephyr

Bright & Clear

A high-pitched, clear, and bright female voice. Excellent for helpful customer support.

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male

Orus

Calm & Firm

A steady, calm, and trustworthy male voice. Ideal for security and financial services.

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female

Leda

Youthful & Energetic

A vibrant, younger female voice. Perfect for education and youth-oriented brands.

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female

Callirrhoe

Friendly & Easy-going

A soft, welcoming female voice. Great for lifestyle and wellness businesses.

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Custom Voice

MiniMax Voice Clone

AI Cloned Voice

Clone your own voice from a short reference audio file. Uses MiniMax custom voice synthesis.

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Google Custom Voice

Google Cloud TTS

Google Voice Model

Production-grade custom trained voice on Google Cloud Text-to-Speech API with low latency (<2s).

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Voice Configuration & Tuning

Fine-tune the speech speed, vocal personality, and tone adjustments for your assistant.

Speech Speed 1.0x

Slow (0.5x) Normal (1.0x) Fast (2.0x)

Vocal Pitch 0

Deep (-5) Normal (0) High (+5)

Voice Stability / Expressiveness 75%

Expressive (0.1) Balanced (0.75) Stable (1.0)

Vocal Personality Preset

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Custom Voice Cloning Reference

To clone your voice, upload a short, clear 10-30 second audio clip of yourself speaking, or record it directly in your browser. For best results, use a quiet environment with no background noise. Only use a voice you have permission to clone.

Voice Cloning Script (Read Aloud)

"Welcome to our scheduling services. I am here to help you coordinate calendar availability, book manual meetings, and keep track of your daily tasks. Please let me know how I can assist you today."

schedule Estimated reading time: 10-15 seconds (ideal reference length)

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Drag & drop or click to upload

Supports WAV, MP3, M4A (Max 10MB)

Record from Microphone

00:00 / 00:30

Test Voice Preview Script

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Business Knowledge Base

Add website content, FAQs, policies, service menus, or text copied from business documents.

Import Website

Crawls the homepage and a small number of internal pages like services, pricing, FAQ, contact, and policies.

Upload Document

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Drag & drop or click to upload

DOCX, PPTX, XLSX, CSV, PDF, TXT, MD (Max 10MB)

Manual or Document Text

Indexed Sources 0 sources

No knowledge sources indexed yet.

Test Retrieval

Test Voice Agent (Browser) Disconnected

Start an interactive voice call with Melody directly from your browser's microphone and speakers.

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Human Handoff

Forwarding Number

When callers need a person, Melody can forward them to this number.

Forwarded Call Recording Record forwarded calls Store Twilio recording metadata when a call is handed to a person.

Use recording only with proper notice and consent where required by law.

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Call Routing Workflows

Phase 1 rules run before the AI answers the call.

Enable call routing workflows Route VIP callers or time windows before Melody answers.

VIP Direct Routing Numbers

One phone number per line. Matching callers go directly to the forwarding number.

Routing Timezone Use business-hours routing Forward during the configured window; AI answers outside it.

Forwarding Window Start

Forwarding Window End

Current Phase 1 behavior: VIP callers always forward. During the configured window, calls forward to the business number. Outside that window, Melody answers.

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About the Business

Business Description

Briefly explain what your business does and what services you offer.

Specialties & Services

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About the Host

Professional Bio

Tell the AI about your background and expertise so it can represent you accurately.

Office Hours & Location

AI Knowledge Base

Voice Persona

Aoede

Charon

Fenrir

Kore

Puck

Zephyr

Orus

Leda

Callirrhoe

Custom Voice

Google Custom Voice

Voice Configuration & Tuning

Custom Voice Cloning Reference

Google Custom Voice Model

Business Knowledge Base

Human Handoff

Call Routing Workflows

About the Business

About the Host